Shipping & Refund Policy

Maples is dedicated to provide you with the best products and services that are of the highest quality. In case, you find that due to some reason you are not satisfied with the products at the time of delivery, we have a no questions asked return and refund policy. This entitles users to return the product at the time of delivery. The product is returned to Maples and a credit note is issued which can be used for subsequent purchases on the Maples website.

In general, for perishable goods, the return policy time limit is 48 hours from the delivery date and for other goods it is within 7 days from delivery.

Shipping Policy:

After Receiving the Orders , We ship the consignment within 24 – 48 Hours from the time order was placed, Except Public Holiday. In very Rare Situations Sometimes it might take Beyond 48 Hours due to Non Availability of Stocks from the Manufacturing Company.
Further Very Rare to Rare situations we might Cancel the Order due to Non Availability for Longer Time.

Before the Order is Shipped we Call Our Customers and ask the convenient time of Dispatch as per their Availability at the Delivery Point.